Multiple Enterprises

Microsoft 365 Copilot Total Economic Impact study

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Maturity stage

Production

Use-case type

Augmentation

Function

Multiple

Company size

Enterprise

Evidence

Measurable productivity gains across enterprise functions

ROI / outcome figure

Up to 353% ROI for SMBs

Why this case is cited as evidence

PPortfolio Balance
Is the AI investment portfolio diversified across risk and return profiles?
IMeasurement Maturity
Are there established KPIs, baselines, and evaluation cadences?

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