CASE-034·Partial SuccessTier 2Multiple

Case · 2024-2025

Multiple Enterprises

BCG AI Radar survey: enterprise GenAI value creation assessment

Maturity stage

Scaling

Use-case type

Multiple

Function

Multiple

Company size

Enterprise

Evidence

Only 22% advanced beyond POC; only 4% creating substantial value

ROI / outcome figure

Leaders anticipate 2.1x greater ROI than peers

What RAPID would have flagged

Failure mode: Measurement Inability to track AI outcomes, unclear attribution, or missing baseline metrics that prevent learning and justification

Dimensions a pre-deployment RAPID assessment would have surfaced

  • Measurement Maturity (low score < 50%)

Mitigations the framework recommends

  • Define success metrics and baselines before deployment (DeLone & McLean IS Success Model)
  • Build real-time measurement dashboards tracking AI-specific KPIs
  • Isolate AI contribution through A/B testing or controlled rollouts
  • Establish quarterly ROI review cadence with executive stakeholders

Dimensions this case illuminates

  • AStrategic Alignment

    Are GenAI investments tied to measurable business objectives?

  • PPortfolio Balance

    Is the AI investment portfolio diversified across risk and return profiles?

Apply this to your team

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